Anglian Water provide access for Deaf customers

Anglian Water, has teamed up with sign language interpreting agency, Sign Solutions, to improve access for their Deaf customers. The introduction of Sign Solutions’ InterpretersLive! video relay service, now allows Deaf customers to communicate with Anglian Water billing and Operational teams using British Sign Language (BSL). By following a link on the Anglian Water website, http://www.anglianwater.co.uk/accessibility/sign-language-interpreter.aspx Deaf […]

Read More

CEO Appointment at The Ear Foundation

PRESS RELEASE: The Ear Foundation has announced the appointment of a new Chief Executive, Melanie Gregory,  who will take up post on 1 August 2016, working with the current Chief Executive, Sue Archbold, until she retires in October. Sue Archbold, who  was the first employee at The Ear Foundation when it was founded in 1990, says: […]

Read More

Chair designate of UKCoD

The Trustees are delighted to announce the election of Craig Crowley MBE as the new Chair of UKCoD. Craig is Chief Executive of Action Deafness, a Deaf-led national charitable company and is the former President of the International Committee of Sports for the Deaf (Deaflympics). Craig was a Founder Chair of UK Deaf Sport and had […]

Read More

NDCS launch new campaign report, Right from the Start

The report celebrates 10 years of newborn hearing screening in England and calls on the Government, local authorities and health bodies to work together and make a commitment to ensure high quality support is in place as soon as a child is diagnosed as deaf. It makes five broad recommendations: Action is taken to protect and […]

Read More

Greater Manchester Police introduces new service for reporting crime in BSL

Click on the image below to view the news in British Sign Language. 5th May 2016 – Greater Manchester Police is launching a new service that enables people to use British Sign Language (BSL) to report a crime online. Previously, people who use BSL in Greater Manchester would have needed to report a crime face to face with an officer […]

Read More

contactScotland video relay service extended to third sector

contactScotland, the service that provides access to public services in British Sign Language (BSL), has been extended. BSL users will now be able to contact community groups, voluntary organisations, charities, social enterprises and co-operatives in their own language. Jim Edwards, chair of the UK Council on Deafness, said: “The UK Council on Deafness applauds the Scottish Government’s […]

Read More

DWP pilots Access to Work personal budgets

On Monday the Secretary of State for Work and Pensions, Iain Duncan Smith, announced a pilot of personal budgets for the Access to Work scheme. In a statement to Parliament he said: “We are trialling a new feature of the access to work scheme. From today we shall be testing the use of personal budgets, which […]

Read More

DWP trials access by telephone for sign language users

People who use British Sign Language (BSL) can now contact the Department for Work and Pensions (DWP) via telephone. DWP has begun a six month pilot of a service that allows people whose first or only language is BSL to contact DWP about Attendance Allowance and Disability Living Allowance (65+), Disability Living Allowance (under 65) and […]

Read More

DWP seeks evidence for market review

The Department for Work and Pensions (DWP) is seeking evidence for a review of the communication and language support market. The Department today published the call for evidence. The deadline for submissions is 4 March 2016. The review is being led by DWP but covers the whole of the UK; all forms of support that […]

Read More

Access to Work: factsheet for customers

The Department for Work and Pensions has now published its factsheet for customers about Access to Work both in English and BSL which can be found here: https://www.gov.uk/government/publications/access-to-work-factsheet  

Read More