UKCoD/DAC Relay UK Survey
Thank you to everyone who participated in the 2020 Relay UK survey. The initial results were surprising. We will now review the information provided by you before we can issue key findings. During this process we will be approaching some participants who provided contact details to enable to obtain views on possible solutions to the […]
Read MoreLaw change opens doors for deaf jurors in England and Wales
Deaf people who require the use of a sign language interpreter will be allowed to take part in jury service for the first time, it has been announced. Before this announcement, laws strictly prohibited anyone beyond the 12 sworn jurors from entering jury deliberation rooms. This is to safeguard against outside influence. It meant that […]
Read MoreUKCoD / DAC Relay UK Survey 2020
UKCoD invites all users or previous users of the BT telephone text relay to help by telling us about your experience with it. The survey will remain open until 17th January 2021. If you have a few minutes to yourself at any time before 17th January, we would really appreciate you allowing us to take […]
Read MoreDownload the Relay UK app, for easy conversations with anyone, anywhere
Download the Relay UK app, for easy conversations with anyone, anywhere Relay UK, a service provided by BT, helps people with hearing and speech difficulties communicate with anyone over the phone, whether that’s family and friends, work colleagues or healthcare providers. Simply type what you’d like to say, and read the replies straight away, while […]
Read MoreDWP enters legal agreement to improve services for deaf customers
The Department for Work and Pensions (DWP) has entered a legally binding agreement with the Equality and Human Rights Commission (EHRC) to improve support for deaf customers accessing its services by telephone. Two advisers raised a complaint with the EHRC on behalf of four hearing-impaired people who needed to use the telephone service with a […]
Read MoreCalling all who have used Relay UK in the last year
Watermelon Research are looking for participants in a survey about the Relay UK service, which you might also have known as NGT or Text Relay. The survey is being conducted on behalf of BT, to understand what you think of the service. Previously this survey has helped us make significant improvements to Relay UK, including […]
Read MoreContact PDSA with SignLive
Great news! You can use the SignLive app to contact PDSA, the UK’s leading veterinary charity. PDSA operate a network of 48 Pet Hospitals throughout the UK, all of which can be contacted directly from the SignLive Community Directory. British Sign Language (BSL) users who call will be connected to a qualified BSL interpreter who […]
Read MoreMaking on-demand services accessible – Second consultation
Ofcom is carrying out a second consultation (PDF, 1023.9 KB) on how on-demand services should be made accessible, to help us to make recommendations to Government. The videos below give a summary of their proposals on areas where they particularly want to hear from sign-language users. Video Links: Consultation BSL summary videos How to respond To respond […]
Read MoreWorking and participating remotely when you are deaf or hard of hearing
At the start of COVID pandemic, NADP has recognized a gap in ICT knowledge of online participation platforms among many people in deaf and hard of hearing communities. With the whole world suddenly moving to working and meeting virtually, the need to close this gap was greater than ever. On 20 June 2020 NADP has […]
Read MoreNew Shielding Letter available in BSL
Updated guidance for those advised to shield due to COVID-19 has been issued. The British Sign Language translation is produced by the Department of Health and Social Care and SignHealth. Please share this video with your network to ensure we reach every British Sign Language (BSL) user who may be shielding at home due to […]
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