The outcome of Common Purpose Conference
Press Release – 4 November 2016 Craig Crowley MBE, chief executive of Action Deafness, was appointed chair of the UK Council on Deafness at its AGM on 2 November. Craig succeeds Jim Edwards, who took up the position in 2010. The AGM was part of the Council’s annual conference, which this year celebrated the power […]
Read MorePrudential introduces service for deaf BSL users
Prudential has become the first retirement product provider in the UK to introduce a web-based video relay service (VRS) for customers who use British Sign Language (BSL). A BSL version of this news release is available. Read More>>
Read MoreVideo Relay Service
Today, Santander Consumer Finance (SCF), in partnership with SignVideo, has launched a Video Relay Service (VRS), for the British Sign Language (BSL) community. The service is available for all account servicing, supporting customers with many of their day to day account queries and transactions. The service enables deaf BSL-using customers to place video calls to […]
Read MoreAnglian Water provide access for Deaf customers
Anglian Water, has teamed up with sign language interpreting agency, Sign Solutions, to improve access for their Deaf customers. The introduction of Sign Solutions’ InterpretersLive! video relay service, now allows Deaf customers to communicate with Anglian Water billing and Operational teams using British Sign Language (BSL). By following a link on the Anglian Water website, http://www.anglianwater.co.uk/accessibility/sign-language-interpreter.aspx Deaf […]
Read MoreCEO Appointment at The Ear Foundation
PRESS RELEASE: The Ear Foundation has announced the appointment of a new Chief Executive, Melanie Gregory, who will take up post on 1 August 2016, working with the current Chief Executive, Sue Archbold, until she retires in October. Sue Archbold, who was the first employee at The Ear Foundation when it was founded in 1990, says: […]
Read MoreDWP trials access by telephone for sign language users
People who use British Sign Language (BSL) can now contact the Department for Work and Pensions (DWP) via telephone. DWP has begun a six month pilot of a service that allows people whose first or only language is BSL to contact DWP about Attendance Allowance and Disability Living Allowance (65+), Disability Living Allowance (under 65) and […]
Read MoreCross sector support for statement of common purpose
Almost 60 organisations are already supporting the statement of common purpose on deafness and hearing loss. The list already represents the breadth of the sector. It includes organisations that work with or represent people of all ages who are Deaf, deaf, deafened, deafblind or have a hearing loss; the myriad of responses to deafness and […]
Read MoreThree go live
Three, has teamed up with sign language interpreting agency, Sign Solutions, to improve access for their Deaf customers.The introduction of Sign Solutions’ InterpretersLive! video relay service, now allows Deaf customers to communicate with Three’s customer service team using British Sign Language (BSL).By following a link on the Three website, Deaf customers can connect to an […]
Read MoreRAD partner with UK Power Networks
PRESS RELEASE 28 April 2014 UK Power Networks partner with RAD to make vital information accessible to Deaf people UK Power Networks (UKPN), the power company for London, The South East and East of England, has launched a partnership with the Royal Association for Deaf people, (RAD), to make important information accessible. One of the […]
Read MoreSign Solutions bring InterpretersLive! to the Isle of Man
PRESS RELEASE:- We bring InterpretersLive! to the Isle of Man We’re pleased to announce that we have won a contract to provide our services to the Isle of Man Government. The win will see us provide our video relay service to the Isle of Man’s Department of Health and Social Care, with the possibility of […]
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