UKCoD / DAC Relay UK Survey 2020

UKCoD invites all users or previous users of the BT telephone text relay to help by telling us about your experience with it. The survey will remain open until 17th January 2021.   If you have a few minutes to yourself at any time before 17th January, we would really appreciate you allowing us to take […]

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DWP enters legal agreement to improve services for deaf customers

The Department for Work and Pensions (DWP) has entered a legally binding agreement with the Equality and Human Rights Commission (EHRC) to improve support for deaf customers accessing its services by telephone. Two advisers raised a complaint with the EHRC on behalf of four hearing-impaired people who needed to use the telephone service with a […]

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Calling all who have used Relay UK in the last year

Watermelon Research are looking for participants in a survey about the Relay UK service, which you might also have known as NGT or Text Relay. The survey is being conducted on behalf of BT, to understand what you think of the service. Previously this survey has helped us make significant improvements to Relay UK, including […]

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Contact PDSA with SignLive

Great news! You can use the SignLive app to contact PDSA, the UK’s leading veterinary charity. PDSA operate a network of 48 Pet Hospitals throughout the UK, all of which can be contacted directly from the SignLive Community Directory. British Sign Language (BSL) users who call will be connected to a qualified BSL interpreter who […]

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Making on-demand services accessible – Second consultation

Ofcom is carrying out a second consultation (PDF, 1023.9 KB) on how on-demand services should be made accessible, to help us to make recommendations to Government.  The videos below give a summary of their proposals on areas where they particularly want to hear from sign-language users. Video Links: Consultation  BSL summary videos How to respond To respond […]

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Working and participating remotely when you are deaf or hard of hearing

At the start of COVID pandemic, NADP has recognized a gap in ICT knowledge of online participation platforms among many people in deaf and hard of hearing communities. With the whole world suddenly moving to working and meeting virtually, the need to close this gap was greater than ever. On 20 June 2020 NADP has […]

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Coronavirus stories in BSL for children

DCAL have been working hard at creating coronavirus stories in BSL for children in collaboration with Frank Barnes school.  The first story ‘Bunty and Bubbly UK’ can be viewed below. There will be three further stories to come.

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UK Council on Deafness endorses NDCS’s letter to Grant Shapps MP Transport Minister as regards to clear facemasks in Public Transport

  UK Council on Deafness supports NDCS’s letter as we believe there is a clear need to ensure that communications around face coverings consider the needs of everyone, including deaf people, and are widely shared. [pdf-embedder url=”https://ukckod.org/wp-content/uploads/2020/06/20.06.18-Letter-to-Grant-Shapps-about-facemasks.pdf” title=”NDCS’s letter”] Information should also be shared around deaf awareness and the beneficial use of transparent facemasks, which […]

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SignHealth in England

We are now able to offer remote, online, specialised, Deaf support in Domestic Abuse to all of England. SignHealth can provide online support video relay platforms (WhatsApp, FaceTime etc.) with the client, contact with professionals, support in finding refuge, ensuring that communication access if correct.  We can also work with different professionals and offer advice […]

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Join the first NADP Webinar

Are you new to online platforms? Want to pick tips how to run an online meeting? What about speech to text? Then join our free online workshop where will share practical information for all!   “Working and participating remotely when you are deaf or hard of hearing”. Agenda: 1.   Comparison of most popular virtual platforms […]

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