Deaf Access to Communications

In 2011, Ofcom started a review of the provision of text relay for telephone customers. This was in the context of significant technological developments and to ensure access to voice telephony for people with disabilities that is equivalent to the level enjoyed by others. Following the review and various consultation, in October 2012, Ofcom published […]

On 6th March, Ofcom approved BT’s enhanced text relay service.  This is good news.  Ofcom have already established criteria for the new service that promises improvements over the current text relay provision, including no prefixes for incoming calls, more natural flow of the conversation with the ability to interrupt, and the ability to use the service […]

The Board of UKCoD are seeking candidates for two voluntary roles, the Chair and Vice-Chair of the Deaf Access to Communication Group (DAC) and its Strategic Executive, a group to champion improved access to telecommunications and broadcasting for deaf people. Deadline for expression of interest has been extended to: Monday 28th April 2014 Role Descriptions (pdf) DAC […]

UKCoD have responded to the Ofcom Consultation on Access to electronic communication services for disabled consumers. Please see below for further details: Consultation Document Summary of Consultation UKCoD Response

BT has submitted an application to Ofcom for the approval of a Next Generation Text Relay service.  The document below is a consultation on Ofcom’s proposal to approve BT’s proposed service under Condition 15 of the General Conditions of Entitlement. UKCoD have submitted a respose to this consultation UKCoD Response Ofcom Consultation

In October the Deaf Access to Communication special interest group was established by UKCoD to carry forward work related to relay services and the Communications Act review.  The group sought to appoint a chair who would help lead it forward in these two areas of challenge.  Sandra Verkuyten OBE, previously chief executive of the Hearing […]